Submit claim

Upload your proof of purchase here (jpg, jpeg, png, pdf). Please note the maximum file size of 10 MB.

Upload a picture of the packaging, on which the corresponding serial number is visible, here (jpg, jpeg, png, pdf). Please note the maximum file size of 10 MB.

If the invoice shows a date after the end of the promotional period due to delivery delays, proof that the order was placed on time must also be submitted. For online purchases, this must be demonstrated by an order confirmation.
For purchases in physical stores, a written confirmation from the retailer must be presented clearly stating the date of the order. This confirmation must be stamped or signed by the distributor.